Privacy Policy

What this policy covers

This policy explains what information NHA VFD collects when you visit this website or call us, and how that information is used.

Information you give us

When you call, we collect the details you choose to share, such as your name, phone number, address and a description of the problem. We use them to respond, schedule service, and keep a record of the work.

Information collected automatically

Like most websites, our hosting provider may record standard server logs, including IP address, browser type and pages requested, for security and troubleshooting. This site does not currently run advertising or analytics trackers. If analytics are added later, this page will be updated to say so.

Maps

Maps on this site load only when you choose to open them. When you do, the map is provided by Google, and Google's own privacy policy applies to that request.

Phone calls

Calls may be recorded where the law allows, for quality and training. How calls are handled when every technician is busy is described in our terms of service.

How we share information

We do not sell your personal information. We share it only as needed to provide the service you asked for or to comply with the law.

Keeping and protecting information

We keep service records for as long as they are useful for safety and service history, and take reasonable measures to protect them.

Your choices and questions

To ask what information we hold about you or to request that it be corrected or deleted, call us at (612) 294-1420. Office addresses are on our contact page.